Security & Data Protection

At RepRenew, we understand that trusting a company with your business information requires confidence in how that information is handled. We take the security and confidentiality of client information seriously and use reasonable safeguards designed to protect information throughout our service process.

RepRenew does not require your Google login credentials or password to evaluate or submit a review-removal request.

✓ You should never need to provide us with your Google password to use our services.

Our website uses industry-standard HTTPS encryption to help protect information transmitted between your device and our website. This helps safeguard information submitted through our website against unauthorized interception during transmission.

We use reputable third-party technology and infrastructure providers to support our website, client communications, payment processing, data storage, and service delivery. Access to information is limited to authorized personnel and service providers who require it to perform legitimate business functions.

Payments made through RepRenew are processed through third-party payment providers such as Stripe. RepRenew does not intentionally store complete payment card numbers or other sensitive payment credentials on its own systems. Payment information is handled in accordance with the security practices and policies of the applicable payment processor.

We take reasonable measures to limit access to client information to individuals and service providers who need that information to perform their assigned responsibilities. Where appropriate, access may be restricted based on role and business need.

Information provided to us may include business information, review content, screenshots, supporting documentation, correspondence, and other materials necessary to evaluate and pursue a matter. We use this information only for legitimate business purposes, including providing the services requested by our clients, maintaining records, communicating with clients, and meeting legal or regulatory obligations.

Additional information about how we collect, use, retain, and disclose personal information is available in our Privacy Policy.

Third-Party Service Providers

RepRenew may rely on third-party providers for services such as:

• Payment processing
• Cloud infrastructure & storage
• Customer relationship management (CRM)
• Email & communications
• Analytics
• Website hosting
• Business operations

These providers may process information on our behalf and maintain their own security and privacy practices.

Data Retention

We retain information for only as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations. When information is no longer reasonably required, it is securely deleted or disposed of.

Security Incidents

While we take reasonable precautions to protect information, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. If we become aware of a security incident affecting personal information, we will take reasonable steps to investigate, contain, and address the incident and provide notification where required by applicable law.