Privacy Policy

1Information We Collect

We may collect information that you voluntarily provide to us, including:

2How We Use Information

We may use collected information to:

• Provide and administer our services
• Evaluate potential review & removal matters
• Prepare and submit removal requests
• Communicate with clients
• Process payments & billing
• Provide customer support
• Maintain secure client records
• Improve our website and services
• Detect fraud or security threats
• Comply with legal obligations
• Enforce our agreements
• Send service & promotional updates

3Review and Content-Removal Information

Information submitted to us for evaluating or pursuing a review or content-removal matter may be reviewed by RepRenew personnel, legal professionals engaged by or working with RepRenew, contractors, technology providers, and other service providers where reasonably necessary to provide requested services.

We may use supplied information and documentation to evaluate whether content violates platform policies, law, or removal criteria. Providing information to us does not guarantee that any platform will remove, suppress, or modify content.

4Information Sharing

We may disclose information when reasonably necessary to operate our business and provide services, including with payment processors, hosting & cloud providers, CRM platforms, communication providers, analytics providers, legal professionals, and service contractors.

5Third-Party Service Providers

RepRenew uses trusted third-party service providers (payment processors, cloud infrastructure, CRM systems, analytics, email tools) to operate portions of its business. Those providers have their own privacy policies governing their services.

6International Data Processing

Some service providers we use may store or process information outside Canada. As a result, your information may be subject to the laws of jurisdictions outside Canada. We take reasonable steps to ensure information is protected through contractual, technical, and organizational safeguards.

7Cookies and Analytics

Our website uses cookies, pixels, and analytics tools to operate website functionality, remember preferences, measure marketing performance, and ensure platform security. You can manage cookies via your browser settings.

8Communications and Marketing

We communicate with clients regarding operational case matters, billing, and updates. You may opt out or unsubscribe from promotional electronic communications at any time by clicking the unsubscribe link or contacting us directly.

9Data Security Safeguards

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, or destruction. However, no electronic transmission or storage system can be guaranteed 100% secure.

10Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, resolve disputes, and comply with legal obligations.

11Your Privacy Rights

Depending on applicable privacy laws, you may have rights to access, correct, or request deletion of your personal information, or withdraw consent. Contact us to submit a privacy request.

12Children's Privacy

Our website and services are intended for legal business entities and adults. We do not knowingly collect personal information from children.

13Third-Party Websites

Our website may contain links to external third-party sites. We are not responsible for the privacy practices, content, or security of third-party websites.

14Changes to This Privacy Policy

We may update this Privacy Policy periodically with a revised "Last Updated" date. Continued use of our site or services constitutes acknowledgment of the updated policy.